Cancellation & Refund
Jobbe.io Last Updated: October 2025 At Jobbe, we value your trust and strive to deliver an exceptional experience. We understand that circumstances may change, and this page outlines how cancellations and refunds are handled for all Jobbe subscription plans.
1 Overview
Your satisfaction is our priority. If something isn’t working as expected, we’ll do our best to make it right within the policy framework described below.
2. Subscription Cancellations
Self-Serve Cancellation: You can cancel your subscription at any time directly through your Jobbe account dashboard. Your subscription will remain active until the end of the current billing period, ensuring uninterrupted access to your data and tools.
Automatic Renewal: Unless cancelled, all subscriptions renew automatically at the end of each billing cycle.
Downgrades: Plan downgrades take effect from the next renewal date. No partial refunds or credits are issued for unused time on the current plan.
3. Fair-Use Refund Policy (First Purchase Only)
We offer a 7-day fair-use refund window applicable only to your first paid subscription.
You may request a refund within 7 days of your initial payment if:
You experienced significant technical issues affecting core Jobbe features (e.g., resume parsing, job matching, or automated applying).
Our technical team was unable to resolve the issue after reasonable troubleshooting efforts.
Refunds are not applicable to renewals, upgrades, promotional pricing, or accounts that have already benefited from prior refunds.
4. How to Request a Refund
To initiate a cancellation or refund request:
Email: billings@jobbe.io
Please include the following details to help us process your request quickly:
Your full name
Registered Jobbe account email
Subscription plan type
Brief description of the issue or reason for the refund request
Request within 5–7 business days and respond with the outcome.
5. Additional Notes
Refunds are processed via the original payment method within 7–10 business days.
Jobbe reserves the right to decline refund requests that fall outside this policy or show signs of abuse or misuse.
By subscribing to Jobbe, you acknowledge that you have read and agreed to this Cancellation & Refund Policy.
6. Contact Us
If you have any questions regarding cancellations or refunds, please reach out to billings@jobbe.io or www.jobbe.io.
7. Service Model, and Legal Business Name
Refund Policy:
Human-Driven Services:
Our offering does not involve human-driven or manually delivered services. Jobbe.io is an AI-powered software platform (SaaS) that automates job application processes through AI algorithms and system integrations. All core functions are fully automated and software-driven.
Legal Business Name:
We confirm that our legal business name is Jobbe. We are updating our Terms and Conditions to clearly include “Jobbe” as the official business entity name to ensure transparency and compliance
1 Overview
Your satisfaction is our priority. If something isn’t working as expected, we’ll do our best to make it right within the policy framework described below.
2. Subscription Cancellations
Self-Serve Cancellation: You can cancel your subscription at any time directly through your Jobbe account dashboard. Your subscription will remain active until the end of the current billing period, ensuring uninterrupted access to your data and tools.
Automatic Renewal: Unless cancelled, all subscriptions renew automatically at the end of each billing cycle.
Downgrades: Plan downgrades take effect from the next renewal date. No partial refunds or credits are issued for unused time on the current plan.
3. Fair-Use Refund Policy (First Purchase Only)
We offer a 7-day fair-use refund window applicable only to your first paid subscription.
You may request a refund within 7 days of your initial payment if:
You experienced significant technical issues affecting core Jobbe features (e.g., resume parsing, job matching, or automated applying).
Our technical team was unable to resolve the issue after reasonable troubleshooting efforts.
Refunds are not applicable to renewals, upgrades, promotional pricing, or accounts that have already benefited from prior refunds.
4. How to Request a Refund
To initiate a cancellation or refund request:
Email: billings@jobbe.io
Please include the following details to help us process your request quickly:
Your full name
Registered Jobbe account email
Subscription plan type
Brief description of the issue or reason for the refund request
Request within 5–7 business days and respond with the outcome.
5. Additional Notes
Refunds are processed via the original payment method within 7–10 business days.
Jobbe reserves the right to decline refund requests that fall outside this policy or show signs of abuse or misuse.
By subscribing to Jobbe, you acknowledge that you have read and agreed to this Cancellation & Refund Policy.
6. Contact Us
If you have any questions regarding cancellations or refunds, please reach out to billings@jobbe.io or www.jobbe.io.
7. Service Model, and Legal Business Name
Refund Policy:
Human-Driven Services:
Our offering does not involve human-driven or manually delivered services. Jobbe.io is an AI-powered software platform (SaaS) that automates job application processes through AI algorithms and system integrations. All core functions are fully automated and software-driven.
Legal Business Name:
We confirm that our legal business name is Jobbe. We are updating our Terms and Conditions to clearly include “Jobbe” as the official business entity name to ensure transparency and compliance
1 Overview
Your satisfaction is our priority. If something isn’t working as expected, we’ll do our best to make it right within the policy framework described below.
2. Subscription Cancellations
Self-Serve Cancellation: You can cancel your subscription at any time directly through your Jobbe account dashboard. Your subscription will remain active until the end of the current billing period, ensuring uninterrupted access to your data and tools.
Automatic Renewal: Unless cancelled, all subscriptions renew automatically at the end of each billing cycle.
Downgrades: Plan downgrades take effect from the next renewal date. No partial refunds or credits are issued for unused time on the current plan.
3. Fair-Use Refund Policy (First Purchase Only)
We offer a 7-day fair-use refund window applicable only to your first paid subscription.
You may request a refund within 7 days of your initial payment if:
You experienced significant technical issues affecting core Jobbe features (e.g., resume parsing, job matching, or automated applying).
Our technical team was unable to resolve the issue after reasonable troubleshooting efforts.
Refunds are not applicable to renewals, upgrades, promotional pricing, or accounts that have already benefited from prior refunds.
4. How to Request a Refund
To initiate a cancellation or refund request:
Email: billings@jobbe.io
Please include the following details to help us process your request quickly:
Your full name
Registered Jobbe account email
Subscription plan type
Brief description of the issue or reason for the refund request
Request within 5–7 business days and respond with the outcome.
5. Additional Notes
Refunds are processed via the original payment method within 7–10 business days.
Jobbe reserves the right to decline refund requests that fall outside this policy or show signs of abuse or misuse.
By subscribing to Jobbe, you acknowledge that you have read and agreed to this Cancellation & Refund Policy.
6. Contact Us
If you have any questions regarding cancellations or refunds, please reach out to billings@jobbe.io or www.jobbe.io.
7. Service Model, and Legal Business Name
Refund Policy:
Human-Driven Services:
Our offering does not involve human-driven or manually delivered services. Jobbe.io is an AI-powered software platform (SaaS) that automates job application processes through AI algorithms and system integrations. All core functions are fully automated and software-driven.
Legal Business Name:
We confirm that our legal business name is Jobbe. We are updating our Terms and Conditions to clearly include “Jobbe” as the official business entity name to ensure transparency and compliance